Oh come on, you know you want me to blog every minute of this? No? Sorry.
Dear Jodifur,
Thank you for taking the time to visit our website. On behalf of United
Airlines, I sincerely apologize for the dissatisfaction you have
expressed and the negative impression we have created.
Your feedback about our operation is very important as constructive
criticism such as yours lets us know what we need to do to serve you
better in the future.
Please forward the receipts for the purchases made by you while the
baggage was delayed along with your delayed baggage report and ticket
receipt for a claim representative review. Our mailing address is:
United Airlines
Central Baggage Service-HDQLZ
P.O. Box 66140
Chicago, IL 60666
FAX (847) 700-5381
Regards,
Ronalee Malik
I just sent them 13 more pages after the original 10 I sent. They want receipts, I will inundate them with paper. Come on, they can totally look up my airline receipts? Don't give me this form letter crap.
United-It's On!
United’s Response
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{ 24 comments… read them below or add one }
They seriously couldn’t do better than that?! For goodness sake – what is the matter with these people?!?!
They seriously couldn’t do better than that?! For goodness sake – what is the matter with these people?!?!
They seriously couldn’t do better than that?! For goodness sake – what is the matter with these people?!?!
They seriously couldn’t do better than that?! For goodness sake – what is the matter with these people?!?!
Go Jodifur Go!! Sock it to ‘em!
Go Jodifur Go!! Sock it to ‘em!
Go Jodifur Go!! Sock it to ‘em!
Go Jodifur Go!! Sock it to ‘em!
You know, if they actually pay you, you will so be my hero!
You know, if they actually pay you, you will so be my hero!
You know, if they actually pay you, you will so be my hero!
You know, if they actually pay you, you will so be my hero!
I hate awful customer service. And I hate placating form letters as well. I hope they will actually reimburse you and not just continue with the run around.
btw, note to self, NEVER piss Jodi off.
I hate awful customer service. And I hate placating form letters as well. I hope they will actually reimburse you and not just continue with the run around.
btw, note to self, NEVER piss Jodi off.
I hate awful customer service. And I hate placating form letters as well. I hope they will actually reimburse you and not just continue with the run around.
btw, note to self, NEVER piss Jodi off.
I hate awful customer service. And I hate placating form letters as well. I hope they will actually reimburse you and not just continue with the run around.
btw, note to self, NEVER piss Jodi off.
GET EM!
GET EM!
GET EM!
GET EM!
You go! I read your previous post with your letter to them. I sure hope you get *something* back.
You go! I read your previous post with your letter to them. I sure hope you get *something* back.
You go! I read your previous post with your letter to them. I sure hope you get *something* back.
You go! I read your previous post with your letter to them. I sure hope you get *something* back.